Privacy Policy

Drs. Duran & Martinez (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.drsduranmartinez.com (“Website”). By using our Website, you agree to the terms and practices described in this Privacy Policy.
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1. Information We Collect
When you interact with our Website, we may collect the following types of information:
• Personal Information: This includes any information that can identify you as an individual, such as your name, email address, phone number, or any other data you voluntarily provide via forms or chat services on our Website.
• Non-Personal Information: This includes data that cannot be used to personally identify you, such as anonymous usage data, IP addresses, browser types, and preferences. This may be collected through cookies, web beacons, and other similar technologies.
• Protected Health Information (PHI): If you contact us via the Website to schedule appointments or provide health-related information, this may be considered PHI under HIPAA. While our Website itself is not intended to collect detailed health information, if any health-related information is provided, it will be treated according to HIPAA regulations.
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2. How We Use Your Information
We may use the information we collect for the following purposes:
• To respond to your inquiries and provide you with information about our services.
• To schedule appointments or consultations at our dental office.
• To analyze website usage trends and improve the performance of our Website.
• To comply with legal obligations, including applicable data privacy laws such as HIPAA, if any PHI is provided.
• For marketing purposes, such as sending newsletters or promotions, but only if you have consented to such communications.

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3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files that your web browser stores on your device to help the Website recognize your preferences and deliver personalized content.
You can disable cookies through your browser settings; however, doing so may limit your access to certain features of our Website.

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4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
• Service Providers: We may share your information with third-party vendors who help us operate the Website or provide our services, such as hosting providers or email communication services. These third parties are required to maintain the confidentiality and security of your information.
• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, legal process, or government request.
• Business Transfers: If we merge with or are acquired by another business, your information may be transferred as part of that transaction. We will notify you of any such change.

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5. Security of Your Information
We implement reasonable security measures to protect the information we collect from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the Internet or storage system is entirely secure.
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If any sensitive information (including PHI) is collected via the Website, it will be securely handled in accordance with HIPAA and other applicable privacy laws.

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6. Your Rights
You have the right to:
• Access and Correct Your Information: You may contact us to review or update any personal information we have on file for you.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
• Limit Data Collection: You may limit the data we collect by adjusting your cookie preferences or disabling cookies in your browser.

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7. HIPAA Compliance
While this Website is primarily for informational purposes, if any health-related information is collected through our contact forms or appointment scheduling, we will ensure that such data is handled in compliance with HIPAA regulations.
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As a covered entity under HIPAA, Drs. Duran & Martinez ensures that all PHI is protected, and we have strict protocols in place for the handling, storage, and sharing of such information.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Drs. Duran & MartinezAddress: 131 ave. Domenech. San Juan, PR 00918
Phone: (787) 754-2270
Email: info@drsduranmartinez.com

10. HIPPA Compliance Resources
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